Accessibility

EN
 

Accessibility

Can we take wheelchairs or motorised mobility scooters onboard?

Yes! We facilitate wheelchairs and motorised mobility scooters onboard our ferries. This provides access to our café, bathrooms, and fabulous views on our lower deck. We use ramps to board our vessels and our crew is there to assist.

Can I bring an assistance animal or guide dog on board?

Guide dogs and assistance animals are welcome onboard our vessels, provided you and your assistance animal carry the appropriate/valid accreditation to travel.

For details on what is deemed a valid accreditation visit Public Transport Victoria or click here

Other pets or animals are not permitted onboard. Our vessel does not have the space or facilities to cater to animals, and the decision is made for the comfort of the pets and other passengers. We appreciate your understanding.

Do you offer priority seating?

Yes! Our priority seats are red and are marked with signage for easy identification.

Do your vessels accommodate prams?

Yes. Passengers are more than welcome to bring prams on board. We have accessible areas on the bottom level of the ferry that will allow you to park or sit next to your pram during the journey.